Can I pick up kitchen units from the factory?


Pick up diy kitchenSome people that live locally to us, do opt to pick up the kitchen on occasions as they have a big enough vehicle to be able to transport the kitchen to their properties.

If you want to order your kitchen from us and pick up the kitchen yourself then here is what you need to do.

  • Order the kitchen as if it were to be delivered by us.
  • Select the week commencing by date.
  • In the information box at the checkout, type in that you are collecting your kitchen.
  • When the order is processed, we will credit the delivery charge back to the order and not take payment for this element.
  • Orders are collected on the Friday of your W/C date but you are advised to phone us first, a few days beforehand, to ensure that the order is ready. Because storage is limited, we make your kitchen as close to your collection date as possible.

With regards to checking your order for damages, you still get the 10 days to check your kitchen units and report any damages.

16 thoughts on “Can I pick up kitchen units from the factory?”
  • Jackie says:

    What size van do you deliver the kitchen in? My house is set back from the road so it would mean them reversing down to be inside the 20m delivery limit.

    March 1, 2024 at 5:33 pm
    • DIY Kitchens says:

      Hi Jackie,

      Our standard vehicle is 18 ton & 40 foot long, I have attached an image for your reference. A smaller vehicle can be added to the order, which is a Luton Van, when you answer the delivery questions regarding restricted access, when you pay for your kitchen. Delivery

      March 4, 2024 at 1:22 pm
  • Lydia Rahill says:

    Do you deliver to the US?

    March 14, 2021 at 12:38 am
    • DIY Kitchens says:

      Hi, we can only deliver to the mainland UK i’m afraid. You can also arrange for your own courier to collect, if you are abroad and this can be organised through our sales team.

      March 15, 2021 at 7:15 am
  • natalie says:

    if i place an order then later decide i want to add to my kitchen can i order more baring in mind that it is unlikely to come to the min of £750

    November 1, 2018 at 9:16 am
    • Diy Kitchens says:

      Hi Natalie, when you place your complete kitchen order, you only get 48 hours in which to make amendments. We do have a minimum order value of £750 for complete kitchen purchases. This value has to be reached in order to checkout your basket.

      November 1, 2018 at 9:54 am
  • Janette Holden says:

    Hi can you tell me roughly how long from ordering would delivery or collection be, is it days or weeks?

    August 11, 2018 at 1:19 pm
    • Diy Kitchens says:

      Hi Janette, the W/C delivery dates for all our kitchen ranges can be seen here.

      August 13, 2018 at 8:11 am
  • Donna says:

    Are your kitchens flat packed or already made up?

    July 25, 2017 at 11:01 am
  • martin pye says:

    Hi there. Is there any option to collect a small order on a Saturday? Thanks

    June 12, 2017 at 1:07 pm
    • Diy Kitchens says:

      Hi, we do have a minimum order value of £750. If you are picking up additional items to your main order then please give Aftersales a call on 01977 608 418 and they will advise you when the order will be ready for collection.

      June 12, 2017 at 1:40 pm
  • Mitul Patel says:

    Is collection from you showroom in Pontefract?

    July 1, 2016 at 2:57 pm
    • Diy Kitchens says:

      Hi, collection is from the reception in the main building.

      July 7, 2016 at 9:04 am
  • r.harding says:

    I need a 45omm base unit with black slab gloss door and soft hinge close. I would like to collect. Where would I collect it from (town)

    January 4, 2016 at 4:11 pm
    • Diy Kitchens says:

      Hi, with new kitchen orders, we do have a minimum order value of £750. Collections of kitchens can be made from our factory on the Friday of your week commencing date.

      January 5, 2016 at 12:56 pm
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