When I order a complete kitchen over the Internet, what happens next?


When we receive your order here at DIY Kitchens we have a look through the order to make sure the order looks okay, we check aspects of the order such as:

  • Have you got the correct carcass colour for the door style you have ordered.
  • Make sure you have the correct door sizes to go with the units ordered.

Buy Kitchen OnlineWe will also look to see you have items such as:

  • Plinth (to finish off below the base units).
  • Cornice and lighting pelmet (to finish off below and above the wall units).

Kitchen Confirmation

We will also confirm that you are okay with the delivery timescale and the terms of delivery. Once we have spoken to you and confirmed everything is okay with the order and delivery we will then take payment and put the order into production.

Our kitchens are all manufactured upon request and we aim to have them built and delivered to your door in 2-3 weeks.

To start buying kitchen units, click here


Download our mobile app

Looking for some kitchen inspiration? Take a look at some of our real customer kitchens, video reviews as well as advice in our mobile app. We’ll also keep you up to date with any new ranges and offers that we have available.

Up to 50% off competitor kitchen prices

At DIY Kitchens, not only do you get a quality rigid built kitchen but you also get it at a fabulous price too! Price your kitchen up on our site and you could see savings  of up to 50% off other kitchen quotes that you’ve had.

Take a look at our kitchen price comparison page here.

Real customer kitchens

Get some inspiration for designing your own new kitchen with over 3,000 pictures of our customers’ kitchens that they ordered from us.

Related articles

8 thoughts on “When I order a complete kitchen over the Internet, what happens next?”
  • becky says:

    Hi, I have ordered a Melbourne almond kitchen with mussel carcass. If I wanted to change the colour of the carcass and door colour to chalk, would this be possible to do before the time has run out to make changes? How do I go about doing this?

    October 24, 2015 at 6:35 pm
    • Diy Kitchens says:

      Hi, you would need to log into your order dashboard and the items would need to deleted and re-added in the required colour. There is no facility to just change the door colour but the carcase colours can just be edited online.

      October 26, 2015 at 12:52 pm
  • Angela Clowe says:

    How big are your delivery lorries. Live in a cul de sac and sometimes if can be difficult to get down due to cars parked

    August 16, 2015 at 5:14 pm
    • Diy Kitchens says:

      Hi, they vary from vans to 26 tonne lorries, when you place your order it will ask you questions about access to your property, so these things can be factored in to your delivery.

      August 17, 2015 at 9:04 am
  • John Lindsay says:

    I am thinking of changing my kitchen which is an Alno kitchen installed about ten years ago. I noticed that your Franke sink tops do not appear to have tap hole pre-cut, do you pre-cut before delivery or would I have to arrange this. I have no kitchen installation experience.

    thank you

    October 27, 2013 at 2:17 pm
    • Diy Kitchens says:

      Hi, unfortunately we don’t pre-cut the tap holes for sinks. This is something your kitchen fitter would do on site when they know what type of taps are going to be fitted.



      October 28, 2013 at 9:11 am
  • Clare hollick says:

    I am thinking of purchasing one of your kitchens ( possibly the Milton kitchen) and wondered if you do units to “build in” an American fridge/freezer? Also I would like to know if you have a larder in any of your ranges?

    Many thanks

    Clare Hollick

    April 22, 2013 at 7:45 pm
    • Diy Kitchens says:

      Hi Clare, due to the size of American Fridges and the need to be able to access the fronts of them for water and ice etc, we don’t have any kitchen units for American fridges.

      Larder units however are available in a wide range of styles. You can go to the page below, click a unit you like the look of, click on the change door button and choose the style that you need to match your kitchen design. Milton is located under the In-Frame tab on the style and colour selector page.


      I hope this helps you.



      April 23, 2013 at 9:33 am
Leave A Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.